Crown Cabs Case Study




Crown Cabs has been in operation for over 28 years and are proud to be the number-one choice for Melbourne Taxis & Regional Country Victorians.


Today we explore their journey with DRVR Training…


The problem


Crown Cabs was conducting one on one induction training for each driver individually. Not only was this taking a lot of time, restricting the time when the driver was able to be onboarded, but it was also costing the business money and productivity by having team members conduct training for full days. There was also no way of checking if the driver had understood the training content, and making updates to the training material was time-intensive for staff, who didn't have the experience as a trainer.


The solution


Crown Cabs first became a customer of DRVR Training's free COVID Hygiene Awareness online course. When we got to know their business better, we highlighted several of their inefficiencies in the way they were delivering staff training and their induction process. Crown Cabs immediately saw the benefits, and we created a course bundle for their drivers. We've now developed a custom Driver Induction course included in their bundle.


"Working with DRVR Training has been great. We've started rolling out our Induction Training to new drivers and the response has been significant for our business. The bundle for our Compliance course has been working really well, and having access to all the data brings peace of mind, should we be audited for compliance. Having transparency over where drivers are up to is also really helpful to our operations. I can't recommend DRVR Training enough to anyone in the transport sector - they really do get what we do."

—Yasar Guclu, Director, Crown Cabs


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