Our Courses.

  • How do I take a DRVR Training course?

    DRVR Training courses can be delivered in two ways – entirely on-demand, which means that you can enrol in the courses that interest you and learn at your own pace, or in-person at a scheduled training event. By choosing to complete a course online you can begin whenever you like whenever you like and completed any time within 12 months. Keep in mind that there may be industry regulated deadlines you need to comply with.

  • How can I access a DRVR Training course?

    DRVR Training courses can be accessed from several devices and platforms, including your computer or laptop, mobile smartphone or tablet device. We've designed our training with drivers in mind – so you can even complete your training in your downtime while you wait for passengers! When you enrol, you will be sent all relevant access to your online learning portal. If you have any questions, drop us an email at studentsupport@drvrtraining.com

  • How long do I have to complete a DRVR Training course?

    Once you purchase a course you have 12 months to complete the training.

  • Is DRVR Training an accredited institution?

    While DRVR Training is not a registered training organisation (RTO), we offer skills-based courses taught by experts in their field, and every approved course features a DRVR Training certificate of completion. Certificates are provided in a digital format and are suitable for download or printing so you can easily share your accomplishment. We also provide Achievement Badges, which you can display on your website or in your vehicle to promote your competency in a specific topic to your passengers. We are endorsed by the Limousine Action Group Queensland and are the preferred training provider for industry-leading BEAs and Service Operators. Our courses have also been reviewed by relevant industry bodies to ensure the content is compliant.

  • Why should I choose DRVR Training?

    Our courses aren't just about ticking boxes of training requirements. We believe that if training is done it needs to make drivers better at what they do. We provide the skills and knowledge to improve safety and increase the level of service, while improving passenger satisfaction.

  • Can I preview a course?

    Our Learning Management Software requires each learner to have their individual login to complete their course so course previews are not available. If you are interested in Group Training opportunities or White-labelling Solutions and require a demo of the training – please contact us at groupbookings@drvrtraining.com

  • What is your Risk-free Quality Guarantee?

    If you commence a course and are not happy with quality or content, you should do the following steps and we will refund your enrolment fees. STEP 1: Cease participation (with under 50% completion) STEP 2: Contact us within 24 hours of commencing the course. No returns on any enrolments paid for with a payment plan.

  • How is my Certificate of Completion sent to me?

    Upon completion of any of our courses, you will be emailed an electronic copy of your Certificate of Completion (PDF format). You can download the PDF and print it, or save the PDF. We also provide Achievement Badges for each course, which allows you to share your accomplishment via social media or attach to your LinkedIn profile. This is an excellent way to promote your business and demonstrate your competency in the chosen training area. If you have any issues accessing your certificate, firstly view the information at the bottom of this page, or contact us at studentsupport@drvrtraining.com

  • Progressing through the course.

    Our courses are designed to be completed over time, or in a single sitting. Our system will keep track of where you got up to each time you log out, so your progress is constantly recorded. If you need to log-out for a while when you return you will be able to pick things up where you left off.

For Drivers.

  • What fines do I face if I don't comply with Anti Discrimination, Sexual Harassment & Disability Awareness training requirements?

    Drivers failing to complete Anti Discrimination, Sexual Harassment and Disability Awareness training after 1st August 2019 may face a fine for 20 penalty units ($2,611). Fines are never fun, and your reputation in the industry is on the line.

  • Can my booking entity refuse the Anti Discrimination, Sexual Harassment & Disability Awareness training I participate in?

    BEAs and Service Operators are within their rights to refuse certification from unknown training providers. The DRVR Training course is the approved course of many large operators in QLD.

  • I drive for multiple companies. Can I just do the course once?

    Each Booking Entity is within their rights to request you complete any required training through their training provider of choice, however, in most cases your Certificate of Completion will be valid for all BEAs you driver for. When enrolling, include the names of all the Booking Entities you are affiliated with so we have those details on record should you, or your booking entity, be audited and we need to access course data to prove your competency.

  • Why would I need to re-sit the Anti Discrimination, Sexual Harassment & Disability Awareness course again?

    The training requirement for Anti Discrimination, Sexual Harassment & Disability Awareness training does not stipulate a renewal date. You may need to re-take the training if you have breached the code of conduct and found guilty of discrimination, sexual harassment or vilification.

For BEAs and Service Operators.

  • What fines do I face if I don't comply with Anti Discrimination, Sexual Harassment & Disability Awareness training requirements in QLD?

    From 1st August 2019, all QLD limousine, taxi and rideshare drivers must complete Anti-Discrimination, Sexual Harassment and Disability Awareness training before driving for your booking entity. Your drivers can face a fine for 20 penalty units ($2,611). BEAs and Service Operators using non-complying drivers face significant fines. If a BEA or Service Operator is found to be using non-complying drivers, they face a fine of 40 penalty units ($5,222).

  • Why should I outsource Anti Discrimination training?

    We are the specialist in Driver Training. You wouldn't get your plumber to service your vehicle so why would you leave your education to anyone but those experienced and committed to superior driver education. Also, we've got your back. If you are ever audited, or one of your drivers has an issue with compliance, DRVR Training will back you up with all the evidence you require. Simply, we take away all of the training stress so you can get on with doing what you do best.

  • Do you do on-site group training?

    Yes, the team at DRVR Training can facilitate group training sessions at a location of your choice. Contact us to discuss your needs and get a quote. Online training is the most affordable and accessible method of consuming our courses.

  • I am a large booking entity. Can you personalise the course for our brand?

    Absolutely, in fact this is a key part of our business. We can facilitate a bespoke training experience for large fleets of drivers, complete with your branding and customised modules if required. It will feel like your very own in-house training program. Contact us to discuss your needs.

  • What should I look for when choosing a training provider?

    Reputation – Choose a reputable training provider, such as DRVR Training, to avoid risk. While you may be able to find other courses satisfying these requirements, or parts of them, they tend to be general in nature. This won't keep your drivers engaged, which means they will be merely "ticking boxes" and less likely to improve their skills as a driver. Relevance – We specialise in your industry, so you know the training will be 100% relevant to your drivers and give them actionable information they can use to improve their skills, change their behaviour and deliver a higher standard for your company. Experienced Trainers – A team of highly experienced course writers means the course content will be of a high standard. Testimonials – Look for industry-leading endorsements and testimonials from other companies.

  • Beyond the regulatory training, why should I invest in more training for my drivers?

    You deserve drivers who are trained to treat your clients respectfully while protecting your good name and client base. Our courses offer a full spectrum of highly relevant, high quality courses that are designed specifically for the Limousine, Taxi and Ride Share industry. This tailored approach is crucial to ensure your drivers get the most out of the professional development – which will ultimately enhance your business.

QLD DTMR Training Notice Requirements.

  • What are the changes I need to know about?

    From 1 August 2019, all Queensland Taxi, Limousine and Rideshare drivers are required to complete Anti-Discrimination, Sexual Harassment and Disability Awareness training before being able to drive professionally.

  • What happens if I don't comply?

    Drivers failing to meet these requirements will face a fine for 20 penalty units ($2,611). The fine for BEAs and Service Operators using non-complying drivers is 40 penalty units ($5,222).

  • If I do this course, will I comply?

    Completion of this course satisfies the regulatory requirements, in QLD, for all Limousine, Taxi and Ride Share drivers to complete Anti Discrimination (including sexual harassment) & Disability Awareness training.

Student Support FAQs

  • How do I login to my DRVR Training online learning platform?

    After you have enrolled in a course, you will receive a confirmation email with all the important login details. If you don't receive this within a reasonable timeframe (within 1 hour or enrolling), check your junk/spam folder in case the email has bypassed your inbox. You can login via our website (www.drvrtraining.com) in the top right-hand corner.

  • I can't log into my DRVR Training account.

    As a first step, confirm that you have an account on our site and that your email address is spelled correctly. When students cannot access a course or their account we often find it is because they are using the wrong or misspelled email address.

  • I forgot my password.

    Students can reset their password by going to the DRVR Training site, clicking Sign in and then selecting Forgot my password. You will then be issued a password reset email.

  • I've tried to reset my password but it's not working.

    If you've attempted to reset your password, you may see a message upon activating your reset password link error – "reset token failed". You may be seeing this message for a couple of reasons. The reset password token is valid for 6 hours, so if you click to trigger the email and then wait more than 6 hours they will get an error saying the token is expired. This error can also happen if they hit the reset password button more than once. If you trigger the reset email more than once it will make only the most recent email token valid, it will invalidate any old email tokens. If you've reset your password several times, you are seeing this error because you have not clicked on the most recent password reset link. If you are resetting your password, click the reset button once and wait for 5 - 10 minutes to receive the email. Reset it within the 6 hour window from the time of reset. If you are still having difficulties, contact us at studentsupport@drvrtraining.com.

  • What is the "Licence Number" you ask for at enrolment sign-up?

    Your DA Licence number is required for compliance on some of our courses. This number will only appear on your Certificate of Completion if it's saved in your Student Profile, or provided upon enrolment. Your name on the Certificate is not enough to prove compliance. Please provide us with your correct DA Number when you enrol so it is linked with your DRVR Training account.

  • I've enrolled in a bundled course. I've finished the first course. How do I get back to view the other course?

    So you've finished one of the courses in a course bundle, and not sure what to do next? At any time during the course, you can click on the "Go To Dashboard" button in the top left-hand corner, or click on the menu icon. Here you will find all the courses you are enrolled in.

  • I didn't get my Certificate of Completion.

    Access to your certificate is automatically emailed to the email address you nominate when you enrol. If you haven't received it, check your junk/spam folder in case the email has bypassed your inbox. You can also access your certificate through your Account on our online portal. See the detailed instructions at the bottom of this page to download the instructions. If you are still having issues, please contact us on studentsupport@drvrtraining.com

  • I'm having trouble playing the videos and audio in your course.

    Often, this issue is caused by a browser problem on the student's computer. We recommend that all internet browsers be up to date before viewing our online training. If you're not sure what browser you're using you can check out here: https://www.whatsmybrowser.org/ Here are some basic browser troubleshooting steps that are a great starting point if you are having issues playing video/audio. (1) Clear cache and restart the browser. Also check if you’re using the newest version of the browser. (2) Try a different browser – we like Google Chrome. (3) Try an Incognito / Private Window – this will rule out an issue with browser extensions. (4) Restart the device – it's a cliche but it works! If possible, try a different device or a different internet connection. School and/or corporate firewalls occasionally block our video provider.