This Website (the “Website”) is owned by DRVN PTY LTD.
DRVN PTY LTD (“DRVN PTY LTD,” "DRVR Training", “we,” “us,” or “our”) welcomes you. We invite you to access and use our website, (the “Website”).
Any user who registers with us (each, a “Registered User”) and wishes to purchase a product or service through our Website, is agreeing to the terms of this Agreement and the accompanying Terms and Conditions of Purchase with respect to such product or service. In the event of any conflict between the terms of this Agreement and the Terms and Conditions of Purchase, the Terms and Conditions of Purchase shall control.
THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.
Description and use of our Website.
We provide Visitors and Clients with access to the Services as described below.
Visitors, as the term implies, are people who do not purchase from us, but want to explore the Websites. No purchase is required for Visitors. Visitors can: (i) view all publicly-available content on the Websites; and (ii) email and contact us.
Clients can do all the things that Visitors can do, and: (i) purchase training services through our Website; (ii) access exclusive content available only to Clients; (iii) create, access, manage, and update their own personal accounts on learning portal; (iv) sign up for our various training programs; (v) request information & documentation to satisfy regulatory or employment requirements.
Customer Service Policy.
DRVN PTY LTD is committed to providing the highest level of service and quality training products. We regularly update the website to ensure the products listed are available and all product information is true and correct. If you are unhappy with the service or product quality provided by DRVN PTY LTD, please email us at firstname.lastname@example.org so we can discuss your concerns.
Voucher/Coupon Code Policy.
All credit vouchers/discount coupons have the following conditions of use:
- Not redeemable for cash;
- Valid for one (1) use only;
- Coupon codes cannot be added retrospectively; coupon codes must be used at the checkout; and
- Coupons/vouchers cannot be used in conjunction with other coupons/credit vouchers.
Coupons/vouchers are only to be used by the person who was issued or intended to use the coupon
Course Withdrawal, Transfer and Refunds.
(a) If you wish to withdraw from your course, you are able to transfer into another course free of charge as long as the course has not been commenced.
(b) Should DRVN PTY LTD cancel a course, or not be able to deliver for any reason, students enrolled at the time DRVN PTY LTD announces the cancellation or experiences at fault delivery disruption, will be entitled to a full refund, and this will incur no administrative charges or penalties.
(c) If you are not completely happy with your training product(s) from DRVN PTY LTD, you have 24 hours from the commencement of the course to exchange or refund as long as no more than 20% of the course has been viewed or completed.
(d) There is no refund or exchange for any products purchased using a payment plan system except for in the case of (b).
Sign-in Name; Password; Unique Identifiers.
During the enrolment process for clients, we will ask you to create an account, which includes a sign-in name (“Sign-In Name”), a password (“Password”), and perhaps certain additional information that will assist in authenticating your identity when you log-in in the future (“Unique Identifiers”). When creating your account, you must provide true, accurate, current, and complete information. Each Sign-In Name and corresponding Password can be used by only one Registered User, and sharing your access credentials with others (especially if they are using your credentials to access our proprietary Content (as defined below)) is a material breach of this Agreement. You are solely responsible for the confidentiality and use of your Sign-In Name, Password, and Unique Identifiers, as well as for any use, misuse, or communications entered through the Websites using one or more of them. You will promptly inform us of any need to deactivate a Password or Sign-In Name or change any Unique Identifier. We reserve the right to delete or change your Password, Sign-In Name, or Unique Identifier at any time and for any reason and shall have no liability to you for any loss or damage caused by such action.
When you purchase something with DRVN PTY LTD, we collect the personal information you give us such as your name, email, phone number, Driver Licence details for your location, in order to give you the best service. With your consent, this information is held in order to provide ongoing service to you and to satisfy various regulatory requirements.
When a client provides details of a Booking Entity they are affiliated with, into their student account they give DRVN PTY LTD permission to provide information including personal details, enrolment and course completion details to the listed Booking Entities.
We also use this information to keep you informed of new products and promotions. If you would like to opt out of being notified of relevant products and promotions, simply contact us at email@example.com.
Support PolicyFor Clients enroled in DRVR Training branded courses we provide information stored in our Learning Mangement System (LMS) to assist with request from regulators. We also provide information to Booking Entities, listed by the client, to assist request of evidence from regulators.
Where a client is enroled in a branded course, provided in conjunction with a Booking Entity, information on the course content, enrolments and course completion is only available to support the individual and the specific Booking Entity that has worked in conjunction with DRVR Training to provide the training.
Payment for individual courses is by the online portal prior to the commencement of the course. DRVN PTY LTD does not store any of your credit card details.
Booking Entities or Organisations are invoiced and payment can be made by direct debit or credit card prior to course commencement.
Links to Other Websites.
Our Service may contain links to third-party web sites or services that are not owned or controlled by DRVN PTY LTD. DRVN PTY LTD has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that DRVN PTY LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
Changes to Website.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If there is a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.
Intellectual Property rights
Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:
(a) copy or use, in whole or in part, any content;
(b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any content to any thrd party; or
(c) breach any intellectual property rights connected with our site or the content, including (without limitation) altering or modifying any of the conetnt to be framed or imbedded in any other websiet or platform, or creating derivative works form the content.
Google Analytics and Cookies.
We use Google Analytics and Cookies in order to enhance the experience for our customers.
Booking Entity Offers.
Discounted offers for large Booking Entities and Organisations are valid according to the prepared quote and details of the delivery agreement.
- Valid for a limited time of 3 months, or as stated.
- Offer is provided as a discount.
The offer cannot be used in conjunction with any other offer.
For any wholesale or white label inquiries please contact our Managing Director at firstname.lastname@example.org or call 1300 DRVN00 (1300 378 600).
You agree to indemnify and hold DRVN PTY LTD harmless from any demands, loss, liability, claims or expenses (including legal fees and costs on a full indemnity basis) made against DRVN PTY LTD by you or any third party due to, arising from or in any way connected to your access and/or use of the Website or purchase of our training services.
Social Media Competitions.
By entering and participating, entrant agrees to hold harmless, defend and indemnify Facebook or Instagram from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant’s participation in the Sweepstake, or (ii) entrant’s participation in any Prize-related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s). The winners of any social media competition are announced on our Facebook page and prizes must be claimed within 7 days of the public announcement.
If you have any questions about these Terms, please contact us at email@example.com.
1300 DRVN00 (1300 378 600)