WHAT YOU WILL LEARN IN THIS COURSE:
- Understand the legal implications relevant to you, and how to protect yourself and your livelihood
- The legal implications relevant to you
- The 16 Attributes relevant to anti-discrimination
- The difference between direct and indirect discrimination
- How Discrimination Occurs
- How to Avoid Discrimination & Stereotypes
- The effects and consequences of discrimination
- What sexual harassment is, how to recognise it and how to avoid it
- Acting professionally through your words, actions and body language
- Tips to provide a higher level of service
- What disability awareness means
- Understand the different models of disability and the language and terminology of disability
- The various types of impairments
- What not to say, myths and stereotypes
- How to communicate with a passenger with a disability and how to offer assistance
- Disability disclosure and how it relates to you as a driver
- Tips for the driver to provide a higher level of service.
The course is easy to understand and customised specifically for limousine and taxi drivers.
We believe that if you spend time doing training, that training should make you better at your job. That's why all of the examples and quiz content in the course is tailored to limousine and taxi drivers and what you encounter while working.
You can complete the course through our online training portal on your computer, phone or tablet.
This course is 100% tax-deductible.
Well structured and straight forward course. Excellent for those who prefer to learn by watching a narrated video or those who learn better by reading. All b...Read More
Well structured and straight forward course. Excellent for those who prefer to learn by watching a narrated video or those who learn better by reading. All bases are covered.Read Less
I did learn a lot, the correct way to approach different scenarios. The layout was good and easy to follow, thanks for the help.
I did learn a lot, the correct way to approach different scenarios. The layout was good and easy to follow, thanks for the help.Read Less
Very good and easy to answer as long as you read up before the quiz
Very good and easy to answer as long as you read up before the quizRead Less
Very good, easy to understand.
Very good, easy to understand.Read Less
Easy to follow and understand
Easy to follow and understandRead Less
Very goodRead Less
Easy to understand and follow. Highly recommend.
Easy to understand and follow. Highly recommend.Read Less
Easy to understand
Easy to understandRead Less
simple and straight forward
simple and straight forwardRead Less
easy to do good course user friendly
easy to do good course user friendlyRead Less
Interesting and informative.
Interesting and informative.Read Less
I felt it was needed for drivers
I felt it was needed for driversRead Less
Anti-Discrimination, Sexual Harassment & Disability Awareness