"A clear, concise and informative course"

Lester (student)

What you will learn

in the ANZ Anti-Discrimination, Sexual Harassment & Disability Awareness training

WHAT YOU WILL LEARN:

  • Understand the legal implications relevant to you, and how to protect yourself and your livelihood
  • The legal implications relevant to you
  • The 16 Attributes relevant to anti-discrimination
  • The difference between direct and indirect discrimination
  • How Discrimination Occurs
  • How to Avoid Discrimination & Stereotypes
  • The effects and consequences of discrimination
  • What sexual harassment is, how to recognise it and how to avoid it
  • Acting professionally through your words, actions and body language
  • Tips to provide a higher level of service
  • What disability awareness means
  • Understand the different models of disability and the language and terminology of disability
  • The various types of impairments
  • What not to say, myths and stereotypes
  • How to communicate with a passenger with a disability and how to offer assistance
  • Disability disclosure and how it relates to you as a driver
  • Tips for the driver to provide a higher level of service.


This course is developed by a team of experienced Passenger Transport Operators and Corporate Trainers. 

The course is easy to understand and customised specifically for taxi and limousine drivers.

We believe that if you spend time doing training, that training should make you better at your job. That's why all of the examples and quiz content in the course is tailored to tax and limousine drivers and what you encounter while working.

You can complete the course through our online training portal on your computer, phone or tablet.

This course is tax-deductible.

What our students are saying...

It was great to do

christopher LARKIN

It was great to do it show how careful you have to be

It was great to do it show how careful you have to be

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Easy to Understand

Troy Franchina

The courses I found to be very easy to understand and beinging that it is voice and in writing it makes it really good to do and understand the course

The courses I found to be very easy to understand and beinging that it is voice and in writing it makes it really good to do and understand the course

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Comprehensive

Bruce Field

Simple to understand and follow

Simple to understand and follow

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Disability Awareness - Qld

Lester McCann

A clear, concise and informative course.

A clear, concise and informative course.

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It is an excellent title for this course

David Newsham

Very informative!

Very informative!

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excellent

TERRENCE BISHOP

excellent

excellent

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Apropriate to the course content

George Cook

I thought that the course content was excellent and an invaluable learning tool

I thought that the course content was excellent and an invaluable learning tool

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Informative and Common sense

MARIO BONANNO

It Helps understand Dissability conduct better

It Helps understand Dissability conduct better

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Super Interesting

Jeffery MATHEWS

I loved the videos - Hammered home the points

I loved the videos - Hammered home the points

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Two thumbs up!

Christopher Stockley

Well structured and straight forward course. Excellent for those who prefer to learn by watching a narrated video or those who learn better by reading. All b...

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Well structured and straight forward course. Excellent for those who prefer to learn by watching a narrated video or those who learn better by reading. All bases are covered.

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Course Review

Warren McHardie

Very good and easy to answer as long as you read up before the quiz

Very good and easy to answer as long as you read up before the quiz

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Concise and to the point

George Cook

Easily understood, comprehensive and delivered in a very practical format

Easily understood, comprehensive and delivered in a very practical format

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