From 1st August 2019, all taxi, limousine and rideshare drivers are required to have completed training in Anti-Discrimination, Sexual Harassment and Disability Awareness. This course only satisfies part 2 (Disability Awareness) of the required training, outlined by the Queensland Department of Main Roads and Transport.
If a driver has not completed the required training in all areas of the Training Notice, they can face a fine for 20 penalty units ($2611). The fine for BEAs and Service Operators using non-complying drivers is 40 penalty units ($5222).
This course has been adapted to be specifically relevant to rideshare drivers.
WHAT YOU WILL LEARN IN THIS COURSE:
- What disability awareness means
- Understand the different models of disability and the language and terminology of disability
- The various types of impairments
- What not to say, myths and stereotypes
- How to communicate with a passenger with a disability and how to offer assistance
- Disability disclosure and how it relates to you as a driver
- Tips for the driver to provide a higher level of service.
Completion of this course satisfies the DTMR training requirements in Disability Awareness. You must also complete training in Anti-Discrimination and Sexual Harassment to be fully compliant with the Old DTMR Training Notice.
The course is easy to understand and customised specifically for rideshare drivers.
This course is not just about ticking off the required competencies. We believe that if you spend time doing training, that training should make you better at your job. That's why all of the examples and quiz content in the course is tailored to rideshare drivers and what you encounter while working.
You can complete the course through our online training portal on your computer, phone or tablet.
This course is tax deductible.
I thought that the course content was excellent and an invaluable learning tool
I thought that the course content was excellent and an invaluable learning toolRead Less
Straight forward, informative, sensible and easy to follow
Straight forward, informative, sensible and easy to followRead Less
Simple to understand and follow
Simple to understand and followRead Less
Excellent test.Read Less
Very informative!Read Less
Covers everything required
Covers everything requiredRead Less
I loved the videos - Hammered home the points
I loved the videos - Hammered home the pointsRead Less
Regular Price (Part 2 only)